Friday, 7 April 2017

Oracle EBS Login Page Error : The page cannot be found

Normally, after cloning a new test environment on a new server, when we try to get the login page by url “http://ServerName.domain:port/OA_HTML/AppsLocalLogin.jsp” , we get the error message “The page cannot be found”.


Also if we try http://ServerName.domain:port and we will get the same error message.

Solution : Follow the below steps to resolve the issue.

Step 1 : First , we need to check all Apache configuration files - httpd.conf, httpds.conf, apps.conf, oprocmgr.conf, httpd_pls.conf . 

Step 2 : We need to check required Linux RPM’s that may be missing as it is a new server.

Step 3 : We need to check the /etc/hosts file : Most of the time, we make wrong entry in /etc/hosts file as shown below.

127.0.0.1 localhost.localdomain localhost ServerName 
192.168.214.134 ServerName 

We need to edit the /etc/hosts file as follows: 
127.0.0.1 localhost.localdomain localhost 
192.168.214.134 ServerName.domain ServerName

Step 4 : Clear cache from $COMMON_TOP/_pages/_oa__html/

Step 5 : Restart Apache.

Now You should get the login page.

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